The purpose of this policy is to ensure that all student complaints are handled fairly, transparently, and efficiently at The Professional’s Academy of Commerce (PAC) Peshawar. The institution encourages open communication and provides multiple channels for students to raise their concerns without any hesitation.
This policy covers all types of student complaints, including:
Students may submit their complaints through the following channels:
All complaints are formally recorded for proper follow-up and resolution.
If a student is not satisfied with the initial response, the complaint may be escalated to the Principal for further review and final resolution.
All complaints and their resolutions are properly documented and maintained for record, monitoring, and continuous improvement purposes.
The objective of this policy is to ensure that all student concerns are addressed in a timely, fair, and professional manner, maintaining a positive learning environment at PAC Peshawar.
